TERMS AND CONDITIONS

CONDITIONS OF SALE OF PRODUCTS / SERVICES FOR NON-DIVERS

Course gift vouchers expire 1 year after purchase and, once expired, they can no longer be used.

Christening and outing gift vouchers expire one year after purchase and, once expired, they can no longer be used.

All gift vouchers will be refundable up to 1 month after purchase. Gift vouchers are transferable between people.

REQUIREMENTS TO DIVE INITIATION COURSE (OPEN WATER / SCUBA DIVER) OR DIVING BAPTISMS

The people who do the activity must always bring a valid identification document.

The diver must bring a swimsuit, towel and flip-flops. In the case of pool baptisms, it is necessary to also bring a pool cap.

Diving requires a normal physical condition. A Statement of Fitness will need to be signed prior to the activity. Some specific illnesses or problems require a medical certificate authorizing diving and some other illnesses do not allow it to be carried out (Any questions you have about a specific illness or problem must be consulted with a doctor).

The diver cannot arrive drunk or under the influence of drugs, if so, he will lose the deposit.

For people 65 years (or older) or older than 60 years (weighing between 90 and 110kg) we need a medical certificate that expressly authorizes it.

For minors, the authorization of a parent or guardian is required. Once here, the guardians must form the registration form and present their identification and that of the minor. The minimum age to carry out an activity is 12 years old.

Not having a flight scheduled within 18 hours after the activity.

THE DAY OF THE DIVE

The reserved time is the arrival time at our facilities and the duration of the activity will depend on the course / baptism purchased.

It is advisable that the same day, before leaving home, you call us to find out if the weather conditions are suitable for diving. We open at 8:00 a.m. and our telephone number is (0034) 615022057

FOR GROUP BOOKINGS

If there are several courses / baptisms reserved for the same name, they will be grouped according to activity and internal organization, ensuring only that each person will be accompanied by at least one other person from the same group.

RETURN AND RESERVATION POLICY

The baptism deposit is refundable or the reservation is rescheduled only in the following cases:

If the reservation is canceled / rescheduled before the deadline that allows changes:

Deadlines:

From 1 to 5 people: 1 week before the reserved day.

From 6 people: 2 weeks before the reserved day.

In case the activity cannot be carried out due to bad weather conditions or for technical reasons, MEDUSA DIVE SCP reserves the right to delay the activity.

In any other case, no date change is allowed and the deposit made is forfeited.

This deposit will also be forfeited in the event of arrival later than the reserved time.

The deposit for diving courses is refundable or the reservation is rescheduled only in the following cases:

If the PADI online theory has not been activated, that is, the theory code assigned by MEDUSA DIVE SCP has not been registered

If the reservation is canceled / rescheduled before the deadline that allows changes:

Deadlines:

From 1 to 5 people: 1 week before the reserved day.

From 6 people: 2 weeks before the reserved day.

In case the activity cannot be carried out due to bad weather conditions or for technical reasons, MEDUSA DIVE SCP reserves the right to delay the activity.

In any other case, no date change is allowed and the deposit made is forfeited.

This deposit will also be forfeited in the event of arrival later than the reserved time.

If the course has already been paid in advance, that is, a gift voucher has been made, the same deposit conditions will apply. In this case, the voucher would lose the value of € 80 of the total already paid, and to be activated again for another reservation, the lost € 80 would have to be paid.

RATES CHANGE

If once a reservation is made, the rates change, the following cases must be taken into account:

If it has been less than a year since the full amount of the activity has been paid, it will not be necessary to pay anything more. But, if it was more than a year ago it will be necessary to update the price to the current rates. If it is a voucher / gift, these have their own specific conditions.

If previously only a part of the amount of the activity has been paid, when the payment is completed, the current price will be applied at that time

CONDITIONS OF SALE OF PRODUCTS / SERVICES FOR DIVERS

Course gift vouchers expire 1 year after purchase and, once expired, they can no longer be used.

Gift vouchers for diving trips expire one year after their purchase and, once they expire

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